We apologize for the inconvenience, but at this time, our helpdesk system is only able to accept support requests pertaining to issues with our website.
Please contact us by phone — (469) 742-9200, or toll-free at (866) 467-1110 — if you have a question regarding:
If you are submitting a ticket about an issue with our E-file site, please include your Owner ID, your E-file PIN, and your Property ID. (This information can be found on the mailed copy of your Notice of Appraised Value.) If you have already registered for an E-file account, include your E-file Username too.
The inclusion of this information will help us expedite the troubleshooting process.
Go to Administration Panel